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Curious about our linen? You’re in the right place.
We believe in transparency, sustainability, and thoughtful craftsmanship. From how our linen is made to how to care for it, we want you to feel confident and connected to what you bring into your home.
Explore More About: Caring for Linen
Learn how to wash, dry, and store your linen so it lasts for years to come. Why Linen?
Discover the natural benefits of linen — breathable, durable, eco-friendly, and effortlessly beautiful. Our Materials
We use only high-quality, ethically sourced flax linen. Nothing synthetic, nothing unnecessary. Shipping & Returns
Get all the details on shipping times, return policies, and what to expect when your order arrives. Our Story
Read about who we are, what we stand for, and how this little linen dream began.
Whether you’re new to linen or a long-time lover, we’re here to help every step of the way.
Have questions? Connect with us — we’d love to hear from you.
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Our Story
Our Story
At the heart of our linen store is a simple belief: comfort should never come at the cost of quality or sustainability.
Our journey began with a deep love for natural fibers, slow living, and timeless design. Tired of synthetic fabrics and fast fashion, we set out to create something better — beautiful, breathable, durable linen that feels as good as it looks. Linen that gets softer with every wash. Linen that becomes part of your everyday rituals, from the way you rest to how you gather with loved ones.
We source only high-quality, ethically produced linen and believe in keeping things simple: clean lines, muted tones, and versatile pieces that elevate your home and wardrobe. Every item we offer is thoughtfully selected and tested with care, so you can feel confident in what touches your skin and lives in your space.
This isn’t just about fabric. It’s about slowing down. Living intentionally. Choosing pieces that last and tell a story of their own.
From our hands to your home, thank you for being a part of ours.
Welcome to our linen life.
FAQ
Q: Can linen be washed in a washing machine?
A: Yes, linen can be machine washed. For the first wash, we recommend separating your linens from other items. In future washes, use temperatures of 40°C. For stubborn stains, temperatures can be increased up to 60°C.
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Q: Can linen be dry-cleaned?
A: No, dry cleaning is not recommended. Linen should not be tumble dried due to its tendency to crease. Instead, hang linen to air dry—white linen can be dried in the sun, while dyed linen should ideally dry in the shade.
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Q: Which detergent should I use for linen?
A: Use detergents without optical brighteners. Neutral soaps and mild liquid detergents are best for maintaining the quality of your linen.
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Q: Does linen shrink when washed?
A: Our pre-washed linen is highly resistant to shrinkage, typically shrinking 3% or less. To avoid shrinkage, do not wash or dry linen on hot settings.
Returns & Refunds
Refund policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at haleybrady02@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at haleybrady02@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at haleybrady02@gmail.com.
Shipping
Shipping policy
Thank you for shopping with The Linen Edit. We are committed to providing you with the best possible shopping experience, including reliable and efficient shipping. Please read our shipping policy carefully to understand our procedures and timelines.
1. Order Processing Time
- All orders are processed within
1-3 business days
(Monday through Friday, excluding major holidays). - Orders placed after
2:00 PM EST
on Friday or on weekends will begin processing on the following Monday. - You will receive an email confirmation once your order has been placed successfully.
2. Shipping Destinations
- We currently ship to
all 50 U.S. states and territories / specify countries, e.g., United States, Canada, United Kingdom
. - Please note that we do not ship to P.O. Boxes or APO/FPO addresses at this time.
3. Shipping Methods and Costs
We offer the following shipping methods:
-
Standard Shipping:
- Estimated delivery time:
5-7 business days
- Cost:
Calculated at checkout based on weight/dimensions
- Estimated delivery time:
-
Expedited Shipping:
- Estimated delivery time:
2-3 business days
- Cost:
Calculated at checkout based on weight/dimensions
- Estimated delivery time:
-
Overnight Shipping:
- Estimated delivery time:
1 business day (orders placed before 2PM EST)
- Cost:
Calculated at checkout based on weight/dimensions
- Estimated delivery time:
Please note: Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will see the exact shipping cost in your cart during checkout before you finalize your purchase.
4. Free Shipping
- We offer free standard shipping on all orders over a certain amount. This will be automatically applied at checkout.
5. Shipping Confirmation & Tracking
- Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
-
You can use this tracking number to monitor the progress of your delivery on the carrier's website
USPS, FedEx, UPS, DHL Express
. Please allow24-48 hours
for the tracking information to become active.
6. Delivery Issues
-
Missing or Lost Packages: If your tracking information shows that your package was delivered but you have not received it, please
check with neighbors, look in hidden spots around your property
. Please contactThe Linen Edit
customer service at Haleybrady02@gmail.com within48 hours
of the reported delivery. We will open an investigation with the shipping carrier. -
Damaged Items: If your order arrives damaged, please take photos of the damaged item(s) and the packaging. Contact us immediately within
24 hours
of delivery so we can assist you with a replacement or refund. - Incorrect Address: It is the customer's responsibility to ensure the shipping address is correct. If an order is returned to us due to an incorrect or undeliverable address, you will be responsible for the cost of re-shipping the order.
7. International Shipping (If Applicable)
- For international orders, please be aware that customs duties, taxes, and fees may be levied by the destination country's customs office. These charges are the responsibility of the recipient and are not included in our shipping costs.
- Customs clearance procedures can cause delays beyond our original delivery estimates.
- We recommend checking with your local customs office for more information on potential charges before placing your order.
8. Holidays and Peak Seasons
- During major holidays and peak shopping seasons (e.g., Black Friday, Cyber Monday, Christmas), processing and shipping times may be longer than usual due to high volume. We appreciate your patience during these times.
9. Contact Us
If you have any questions about our shipping policy, please do not hesitate to contact us at:
- Email: HaleyBrady02@gmail.com
- Phone: (801) 786-9110
- Business Hours:
Monday - Friday, 9:00 AM - 5:00 PM EST